Competency-based interviews, also known as behavioural interviews, are popular for employers because they focus on how candidates have previously demonstrated specific skills and behaviours at work.
The competency interview approach is based on the premise
that a candidate's past behaviour is the best predictor of future performance.
But why introduce a competency based interview format into my recruitment process?
There are several reasons why competency-based interviews are considered the best route to take:
- They provide a consistent and structured
approach to interviewing: Competency-based interviews follow a
predetermined set of questions designed to assess specific skills and
behaviours. This makes it easier for employers to compare candidates and make
more informed hiring decisions.
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- They focus on real-life examples: Competency-based
interviews ask candidates to provide specific examples of how they have
demonstrated skills and behaviours in their careers. This allows the employer to
get a better sense of the candidate's actual capabilities.
- They assess a range of skills:
Competency-based interviews are designed to assess various skills, including
problem-solving, communication, leadership, and teamwork. This allows employers
to get a well-rounded view of the candidate to determine their fit for the role
and the company.
- They reduce bias: Because
competency-based interviews follow a predetermined set of questions and focus
on specific skills and behaviours, they can help reduce bias in the hiring
process. This is especially important for ensuring diversity and inclusion in
the workplace.
- They can lead to better job performance: Competency-based interviews can help identify candidates with proven track records of success in similar roles by focusing on past behaviours. This can lead to better job performance and increased productivity for the company.
Aaron Wallis offers a full guide to Competency Interviews, including:
- How
to Devise a Competency Interview Format
- Examples
of Competency-Based Interview Questions at all sales levels from Account
Managers to Business Development Managers and Sales Leaders.
- A
Competency Interview Template
- Competency Interview Scoring Matrix
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